• Support Services Manager

    Location US-NC-Greensboro
    Job ID
    Pos. Category
    Aircraft Maintenance
    Position Type
    Full Time - Direct
  • Overview

    The Support Services Manager is responsible for managing and coordinating all manufacturing and production efforts within HAECO Support Services including Composites, Paint, Machine, Welding, Hydraulic and Sheetmetal.



    1. Responsible for day-to-day operations of the Support Services group including Composites, Paint, Sheetmetal, Machine, Hydraulic, and Welding to ensure the highest level of efficiency, quality, and on-time delivery is maintained at all times.
    2. Develop processes, procedures and tooling to support HAECO production requirements.
    3. Coordinate and schedule the necessary personnel and shop resources, ensure personnel utilization is maximized to meet the requirements of the aircraft cycle times
    4. Implement and sustain HAECO Support Services continuous improvement initiatives.
    5. Set department objectives, assign projects, and evaluate work for content with FAA, customer, and HAECO requirements.
    6. Maintain knowledge and familiarity of FARs, PMAs, STCs, ADs, and related regulatory processes and systems.
    7. Maintain internal policies and procedures, monitor effectiveness, and make recommendations for their improvement
    8. Interview, select, evaluate and discipline department employees according to HAECO policies and procedures.
    9. Coordinate with customers, manufacturers, suppliers, and other outside agencies to promote and support HAECO business interests.
    10. Provide support to Sales in developing customer proposals/quotes, and lead times
    11. Being authorized to act on behalf of the repair station.



    1. Must have a minimum of ten (10) years aircraft maintenance or related industry experience, with at least five (5) years in a manufacturing/production/maintenance environment.
    2. Must have a minimum of three (3) years experience in supervisory role.
    3. FAA Certification for Airframe, Powerplant
    4. Must possess good oral, written, and organizational skills.
    5. Must be able to read, write, speak and understand English.
    6. Must be able to accurately read and interpret aircraft technical documents.
    7. Must be able to travel both domestically and internationally (5%).
    8. Must possess demonstrable proficiency with personal computer systems with Microsoft Office.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed